Information We Collect
When you subscribe to Love Le Hare, we collect the information necessary to process your order and fulfill your subscription. This includes your name, email address, physical mailing address, and payment information.
We collect this information through our subscription form and payment processor (Stripe). We do not store complete credit card information on our servers.
How We Use It
We use your information to:
- Process and fulfill your monthly subscription shipments
- Send you order confirmations and shipping updates
- Communicate about changes to your subscription or account
- Send occasional emails about new offerings or updates (you can opt out anytime)
- Improve our service and understand how people use Love Le Hare
- Comply with legal obligations and prevent fraud
Stripe Payments
Your payment information is processed securely through Stripe, a third-party payment processor. We never handle your raw credit card data. Stripe is PCI DSS compliant and uses industry-standard encryption to protect your financial information. You can review Stripe's privacy policy on their website.
Cookies
Our website uses cookies and similar tracking technologies to enhance your experience. These cookies help us remember your preferences, understand how you navigate our site, and improve our marketing efforts. You can control cookie settings through your browser, though some features may not work optimally if cookies are disabled.
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails anytime (you'll find an unsubscribe link in every email)
- Request a copy of the data we hold about you
- Cancel your subscription at any time without penalty
To exercise any of these rights, simply contact us at hello@lovelehare.com.au.
Contact
If you have questions about our privacy practices, or wish to access, update, or delete your information, please reach out to us at hello@lovelehare.com.au. We'll respond within 7 business days.